April 16, 2013 - Vancouver Opera case study for Social Media class, UBC Continuing Studies
November 12, 2012 - Vancouver Opera case study for Social Media class, UBC Continuing Studies
June 14 2010 - Making an Impact with Social Media and Technology, Opera America 2010 Conference
March 4 2010 - Social Media: Vancouver Opera Case Study, Fundraising Marketing class, BCIT
June 29 2009 - Social Media Marketing in Action: Using Social Media to Build Brand and Generate Leads, Sales and Marketing Executives Victoria
May 11 2009 - The Twitter Effect, Cossette West's Convergence 2009
March 10 2009 - Social Media: Vancouver Opera Case Study, Fundraising Marketing class, BCIT