March 26, 2011 - Organizational Thinking
How does social media shape cultural institutions in the future - an interactive action research experiment.
April 2011 Breaking the Fifth Wall: Rethinking Arts Marketing for the 21st Century - Authors Eugene Carr and Michelle Paul
Vancouver Opera case study for social media chapter, page 75
February 4, 2011 University of Dundee, Scotland
Vancouver Opera case study for Design Ethnography & Music and Community
January 2010 Blogging to Drive Business – Authors Eric Butow and Rebecca Bollwitt
Vancouver Opera case study for chapter 7: Getting eyeballs to your blog
June 8, 2009 My Charity Connects Conference
Vancouver Opera case study for Twitter, Facebook & Youtube Oh My! Understanding philanthropy 2.0
